Tips for receiving deliveries at home

Charnel Hattingh, Head of Marketing and Communications at Fidelity ADT. PHOTO: Jeremy Glyn.

Following the recent civil unrest in Gauteng and KwaZulu-Natal, more South Africans are resorting to online shopping to keep safe.

Charnel Hattingh, head of marketing & communication of Fidelity ADT says, “Unfortunately criminals are aware of this, and courier vans are being targeted. There are two types of modus pperandi, either the criminals pretend to be delivering goods and then rob unsuspecting residents or they target courier vans making legitimate deliveries.”

Hattingh offers the following safety tips for receiving deliveries at home:

  • Do not open the gate, even if you are expecting a delivery.

Rather sign for your goods through the gate and be absolutely sure there is no around before opening your gate to retrieve your goods.

  • It is advisable to install a second security measure such as a security gate with an intercom at the front door.

This gives you a second level of defence and possible a few minutes more to press the panic button if need be.

  • For your safety and the safety of the driver, make sure the area is well lit at night.

Carry a torch with you for extra visibility.

  • Make sure your children are inside for their own safety when you accept a delivery.
  • Lastly remember the social distancing rules and always wear a mask.

Panic buttons are key, she adds, saying that residents should have easy access to a button if a crisis arises.

“It’s no use if panic buttons are put in a cupboard somewhere and forgotten about. They need to be easily accessible, and we recommend that you have them in a pocket or hanging around your neck for quick access. Panic buttons should also be checked regularly to ensure they are in good working condition,” Hattingh concludes.

Compiled by Justine Fortuin