The South African Revenue Service (Sars) has announced that there has been an increase of five percent in the uptake of eFiling during the first two weeks of Tax Season 2019.
As of 12 July 2019, Sars had received over 456 000 personal income tax submissions via eFiling compared to last year and over 36 600 submissions via the Sars MobiApp.
Wi-Fi has been made available at Sars branches to convert taxpayers to these two revamped digital channels, eFiling and the SARS MobiApp, in an effort to further improve the uptake of these two digital channels.
Sars added that it is aware that some taxpayers are experiencing challenges with the payment of refunds and the inspection, verification or audit processes. To which it said, it would like to remind all taxpayers selected for either of these processes of its Service Charter commitment, which is as follows:
If a current year’s refund is due to you and no other debt is due, all obligations have been met, Sars administrative control processes are adhered to and no inspection, verification or audit is required or has been initiated, we will endeavour to:
- Pay the current filing period’s refund, above R100, within 7 business days of finalising the final assessment.
- If you are selected for an inspection, verification or audit, Sars endeavours to:
- Notify you that the return or declaration is subject to verification within 15 business days of submission, if your return is for the current filing period.
- Conclude verification within 21 business days from the date all required supporting documents are received, if your return is for the current filing period.
- Conclude an audit within 90 business days from the date all required supporting documents are received.
Sars concluded by stating that a number of resolutions would be implemented this weekend, which will address most of the feedback received from taxpayers.