NSFAS hit by SMSing scam

Dr Randall Carolissen, NSFAS administrator. PHOTO: Moneyweb

The National Student Financial Aid Scheme (NSFAS) has said that it will not be sending out SMSs to students during this year as fraudsters are using this communication method to scam learners.

In a statement released by NSFAS it has been said that over the past few weeks first-time applicants as well as returning and continuing students have been targeted in phishing email and text message scams that aim to compromise personal data.

“Unidentified attackers are posing as NSFAS representatives and are sending out emails requesting applicants and progressing students to update their account information by clicking on an embedded link. We would like to warn all the applicants, students and parents to be aware of these fraudsters and take extra care when dealing with their personal information online or over the phone. Any SMS messaging regarding funding received following this message will be from fraudsters and not NSFAS,” said Dr Randall Carolissen, NSFAS administrator.

Going forward, NSFAS will only communicate with applicants and current students through the myNSFAS Online Self-Service Portal or via the NSFAS Contact Centre. “NSFAS will never ask for your account details, password, PIN or OTP over the phone or via email,” warned Carolissen.

He added that official notices will be published on the NSFAS official website www.nsfas.org.za or the official Twitter page @mynsfas. Or students can call 08000 67327. – Seithati Semenokane