The new National Home Builders Registration Council (NHBRC) Customer Care Offices located in Bloemfontein, Tshwane, Witbank, and Kimberley currently do not have access to telephones and internet (emails) following their move to new office locations on 1 November 2018.
This has resulted in customers in the four regions experiencing delays in accessing some of their services such as registrations, renewals, enrolments, complaints etc.
The NHBRC has issued a statement apologising for the inconvenience that this has caused and encourage home consumers/builders, contractors and developers to direct any enquiries to the following numbers:
- Bloemfontein: (051) 444 0062 / 081 591 0249
- Tshwane: (011) 317 0000 / 011 525 5500.
- Kimberley: 082 963 8255 / 081 591 0249
The new physical address for the customer care centre in Bloemfontein is 200 Nelson Mandela Drive, KPMG Building, Brandwag, Bloemfontein.
Housing consumers who wish to build or buy a new home are also advised to verify beforehand with the NHBRC as to the status of their builder, on either our toll free number 0800 200 824 or on the website www.nhbrc.org.za whether or not such a company or person is a registered home builder. Report all unethical conduct or corruption to our independent ethics hotline 0800 203 698 or email firstname.lastname@example.org.