The Post Box owes its clients after they only received nine months’ service despite paying 12 months of service.
This is according the Afri-Forum which says last year clients paid for services which were not met due to the strikes that crippled the postal business.
Manager of the Community Structures at Afri-Forum Tiaan Esterhuizen says due to the total halt of services, the postal industry owes their clients about R76 million since they did not deliver on the remaining three months and should thus re-reimburse the consumers fairly.
Meanwhile during the 2015 Extended Government Lekgotla, the Free State provincial government included strengthening Post Offices services as one of their priorities.
The provincial government says services like postal banking need attention, despite the trail of strikes employees embarked on last year.
No mention of the debt to consumers was made during the Lekgotla. At the time of the strikes workers were demanding a 15% salary increase.