Free State residents cannot be categorised on a “one hat fits all” approach.
This is according to South African Local Government Association’s provincial executive officer, Zwe Ndlala. He says they deal with residents according to their developing credit control policies.
This, after the DA accused all Free State municipalities of failing to collect R5.4 billion from residents whose municipal service accounts are in arrears. In a statement issued by the DA yesterday, it states that the “uncollected debt” grew by R1 billion in the last year.
Ndlala says they list residents in two ways, those who are registered as indigent and those who are capable of paying for their municipal services.
“We categorise residents through a policy determination. It is not something that you can just put a particular formula on, that this is now how we are getting our residents to meet their obligations. All that can be regulated through proper policy formulations where we are assisting municipalities as Salga to ensure that those policies are legally correct as well,” he says.
Ndlala says last June they conducted a study on how many municipalities apply credit control policies. He says they have started working with departments of Cooperative, Governance and Traditional Affairs (COGTA) and Treasury about dealing with credit control and debt clearing issues.