She says a person, who is about to enter their bank card at an ATM, will be distracted by another. In a split of a second the original bank card will be switched with another bank card. Victims will then be told the machine is faulty, and will be advised to press their PIN with force on the teller’s buttons.
Mpakane says fraudsters will vanish after they have seen a PIN. They will go to another ATM to withdraw money. She advises people not to allow any interruptions when they are making a transaction and to look around for suspicious people before a card is inserted or a PIN is entered. If a person encounters any problems at a bank teller, ask security officers employed at banks to assist. Avoid withdrawing money at standalone ATMs.
Avoid giving your bank pin to anyone. She says if users experience problems with their cards, they must not leave the ATM they were using, but rather call the bank to stop their card immediately. Cases must be opened at the police immediately after a crime of this nature has been committed. – Christal-Lize Muller